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The inefficiency report

10 ways you’re wasting time and money, and how your product can help

In our current economic climate, business leaders are being forced to make difficult decisions about where they spend their time and money. Gone are the days of “growth at any cost.” It’s now more important than ever for companies to prioritize productivity, trim excess waste, retain customers, and make sure internal teams are focused on the right things. In other words, they need to learn to operate more efficiently.


We asked 100+ product and business technology leaders where they were experiencing waste throughout their businesses, revealing 10 common areas of inefficiency. The good news? They were able to turn to their products for solutions—and you can, too.


This report explores how these 10 common inefficiencies manifest in experience and operational gaps throughout the business, and explains how you can overcome them with a product experience or digital adoption solution like Pendo.