On-demand Webinar

Power of the platform: How to use analytics, guides, and feedback together

Companies everywhere are feeling pressure to deliver more while spending less, especially when it comes to improving digital experiences for customers. And at the same time, user expectations have never been higher.


The most effective way to deliver on experiences users love? Leveraging a product experience platform. Join this webinar to hear Howie Bienstock, director, value consulting at Pendo, Derek Duoba, senior product manager at Pendo, and Shona Fenner, senior customer operations manager at Petdesk, share key learnings on:

  • The value of a product experience platform
  • How to use analytics to gather deep–and actionable–insights about users
  • How to segment and target users with in-app guides effectively
  • How to build feedback collection into your workflows
  • Uniting all three–analytics, guides, and feedback–with a platform like Pendo

Speakers

Howie Bienstock

Director, Value Consulting

Pendo

Derek Duoba

Senior Product Manager

Pendo

Shona Fenner

Sr. Customer Success Operations Manager

PetDesk