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Why customers choose Pendo over Fullstory

Get the full story with a unified Product Experience platform that ensures your users do what you want them to do.

Pendo is a G2 Leader

Based on hundreds of user reviews, the G2 grid ranks platforms based on customer satisfaction and market presence.


Why choose Pendo?

All-in-one Platform

Pendo is the most complete application experience platform. Pendo goes beyond Session Replay and combines Product Analytics, Guides, NPS, product discovery, and more in a single platform.

Retroactive Analytics

Pendo’s low code implementation collects everything from day one, so you don’t need to plan what to track.

Powerful but easy to Use

You don’t need a Computer Science degree to use Pendo. Low code analytics, out of the box dashboard widgets, and an easy to use visual editor make Pendo easy to use.

Quant, qual, plus visual data

Pendo brings together the strengths of quantitative (quant), qualitative (qual), and visual data to give your teams a complete understanding of user behavior.

Superior segmentation

Pendo delivers targeted in-app messaging based on any data you share about your users and even what they’ve done in app.

Built for multi-product

Guide users on different apps and track how they use products across your portfolio without the need to context switch between separate environments or projects.

Pendo vs. Fullstory: What you get

Product analytics

Fullstory
Auto tracking
Multi-product portfolio analysis
Native visitor and account insights
Session recordings
Product engagement scoring
Sentiment analysis
In-app guides
No-code guide building
Native behavioral targeting
Personalized resource center
Product discovery
Collect, organize, and prioritize user feedback
Collect qualitative sentiment data using NPS and polls
Communicate releases with Roadmaps
Enterprise ready
Designed for apps you build and apps you buy
SOC2 Type 2 in all five trust principles
Host data in US or EU data centers

Connect with an expert

FAQ

How does Pendo ensure sensitive information remains private?

We take you and your customer’s privacy seriously. Which is why we offer the most privacy-first session replay solution on the market. With three out-of-the-box privacy settings, it’s easy to get Session Replay up and running without sacrificing on privacy standards. And with the flexibility to customize each privacy setting to your exact needs, you can get the balance of insight and privacy just right.

How long does it take to set up Pendo?

With Pendo you get time to value in minutes — not months. As soon as Pendo is installed on your application, it starts collecting data. You can tag a page or feature anytime, and Pendo automatically surfaces all of the relevant data back to the time of installation.

Does Pendo offer more than Session Replay?

Yes, Session Replay is just one component of Pendo's integrated platform. Pendo offers product analytics, in-product guides, product discovery, NPS, and more. Pendo provides deeper visibility into a user's journey, can guide them through meaningful and efficient workflows within a product, and can collect any feedback and sentiment data from users. This gives you a more complete view into your customers' behavior and allows you to improve the user experience without leaving Pendo.