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Comparison

Pendo vs. Mixpanel

Use this guide to understand the differences between Pendo and Mixpanel and discover which tool is the best fit for your organization.

Why customers choose Pendo

Everything you need to create the best software experiences—all in one place.

Powerful analytics—no developer required

Retroactive analytics automatically collect every feature click, screen, and page load, all without tracking code. Pendo users–even those with no coding skills–can identify what to track with a simple point-and-click interface.

Onboard and guide your users

Pendo has out of the box user onboarding, product walkthroughs, and in-app support make it simple to create a better user experience. And Retroactive Analytics help determine when, where, and how to guide users to success.

Built for B2B

Go beyond analyzing visitors to understand how accounts use your product. Pendo has built-in visibility into account details and support for multi-level accounts.

Collect complete product data automatically, from day one

Pendo captures information about every click and page load, regardless of whether they’ve been tagged. When new features are tagged, Pendo automatically analyzes historical data and compiles the results all the way back to the point of installation.

Speed? Check. Flexibility? Check.

Retroactive Analytics allow you to get up and running quickly without the need for significant engineering resources. For added flexibility, Pendo offers instrumented analytics for tracking back-end and server-side data.

Capture and prioritize feedback at scale

Get a clear signal about where to optimize your product and user experience for each segment. Quantify revenue opportunities to take the guesswork out of product planning and prioritization.

Pendo and Mixpanel comparison

Product analytics
Auto tracking
Multi-product portfolio analysis
Native visitor and account insights
Product engagement scoring
Sentiment analysis
In-app guides
No-code guide building
Native behavioral targeting
Personalized resource center
Voice of the customer
Collect, organize, and prioritize user feedback
Collect qualitative sentiment data using NPS and polls
Communicate releases with Roadmaps
Enterprise ready
Designed for apps you build and apps you buy
SOC 2 Type 2 in all 5 principles
Host data in US or EU datacenters

Companies harnessing powerful analytics

Citrix uses data to drive sales and achieved a 28% increase in trial conversions

WebPT drove key feature adoption up 25-50%

Connect with an expert

FAQ

How long does it take to set up Pendo?

With Pendo you get time to value in minutes — not months. As soon as Pendo is installed on your application, it starts collecting data. You can tag a page or feature anytime, and Pendo automatically surfaces all relevant data back to the time of installation.

 

Are codeless analytics less secure?

Pendo’s Retroactive Analytics were built with a security and data privacy-first approach. Pendo will never automatically capture user-entered text or information input into form fields, so sensitive data like passwords can’t be accidentally collected.

 

Can I capture back-end data and other details with a low-code tool?

Yes, Pendo’s low-code approach is not meant to replace coded tracking altogether. Pendo offers the best of both worlds: low-code Retroactive Analytics plus coded track-event analytics.

 

Can I use Pendo for free?

Yes, we offer a free forever version of Pendo. You can learn more about Pendo Free here: https://www.pendo.io/pendo-free/