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Pendo

Prioritize and build with confidence

Pendo Listen gives you a 360° view of your customers' needs, backed by data and accelerated by AI. Confidently build and launch successful products—all in a single platform.

See how Pendo works

Trusted by these organizations and over
10,000 more




#1 GLOBAL SOFTWARE EXPERIENCE

MANAGEMENT PLATFORM

Analytics

Learn everything about your customers so you can improve everything about their digital experiences.

  • Evaluate product usage
  • Map your user journeys
  • Never miss another insight
  • Rally teams around dashboards
  • Integrate your data

In-app Guides

Deliver personalized guidance to customers, directly inside your app.

  • Personalize every experience
  • Jump start the creation process
  • Get users to value quickly
  • Create cross-app consistency
  • Empower your entire team

Session Replay

Understand why users do what they do through video playbacks of their actions.

  • Identify friction points
  • Improve customer experience
  • Speed up issue resolution
  • Enhance data-driven decisions

Listen

Gather and prioritize customer feedback so you can build features your users need, not features they'll never use.

  • Capture user feedback efficiently
  • Identify trends in feedback
  • Prioritize product improvements
  • Increase customer satisfaction
  • Align teams on priorities

Orchestrate

Combine in-app guides, email, and behavioral data for better user engagement.

  • Synchronize messaging journeys
  • Automate based on action
  • Tie interactions to outcomes
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    "When the UI was redesigned with an improved user experience, in-app surveys were used to measure NPS around the new experience. We were able to compare the data from both iterations to see what was and wasn't working for users."
    Tom Witczak, Director of Digital Experience
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    "We feel that Pendo is helping us turn our software into something that our users can really value and that can really help them do their job on a daily basis."
    Debbie Wiggins, Senior Manager, Content and Training
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    We had all this data from what we know a person does in trial, so we created an onboarding path based on that data. The walkthroughs had a 52% completion rate, and increased trial conversion by 11%.
    Stephanie Monk, Senior Product Marketing Manager

Pendo by the numbers

820M

End users' experiences impacted

70%

of Pendo customers see a positive ROI within 6-8 months

62%

of customers say Pendo has increased feature adoption

18B+

Events processed daily

Ready to get started?

Schedule your free consultation today

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Pendo integrates with tools you’re already using

See Pendo Listen in Action

Capture feedback, eliminate manual work, and act on ideas with AI-powered customer intelligence.

Frequently asked questions

Is Pendo easy to install?
Yes! Pendo can generally be installed in an hour or less.
Will Pendo work for my mobile app?
Yes! Pendo is a codeless solution for native iOS and Android Applications, Xamarin & React Native. We have a Track Events solution for SwiftUI, Flutter and hybrid apps.
Where is my data hosted?
Data is hosted on Google Cloud Platform - either in the USA or EU, dependent on customer requirements.
Will Pendo work with my other tools?
Yes! Pendo currently has 40+ integration partners to extend the power of Pendo with the tools your team uses every day. Connect to key business systems like Salesforce, Zendesk, Slack, and more to rally your cross-functional teams around your product.

The all-in-one platform for digital transformation

We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.

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