Capture and prioritize product feedback at scale

Product feedback from your customers, internal teams, and prospects is invaluable. With the right feedback solution, you can make impactful, data-informed decisions about what to build next and improve your customers' product experience.

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Deliver a better product experience for customers
Drive adoption across all of your employee-facing software

The Pendo Engage product line is purpose built for product, service, and marketing teams

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"Pendo Feedback has helped the team remain bought-in, it's helped our customer-facing teams feel confident about being able to talk about our value, and it's been really good as a collaboration tool."

Shona Fenner, Product Manager

The Pendo Adopt product line is purpose built for internal product and IT teams

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Pendo Feedback has helped the team remain bought-in, it's helped our customer-facing teams feel confident about being able to talk about our value, and it's been really good as a collaboration tool.

Shona Fenner, Product Manager

Build the right features, every time

Understand your users
Capture the voice of your customers to find out what they really want and are willing to pay for.

Make the right investments

Analyze feedback based on segment, spend, and tags to drive high-impact product decisions.

Close the feedback loop

Automatically update customers as requests are reviewed by the product team.

Unify your feedback

Integrate with tools like Jira and Salesforce to create efficient workflows across teams.

"Pendo Feedback's flexibility allows different teams of product managers with different priorities to explore data most relevant to their own projects, then make or validate decisions quickly."

Tim Witczak, Director of Digital Experience

Pendo by the numbers

500M+

End users’ experience improved

70%

of Pendo customers see a positive ROI in the first 6-9 months

66%

of product teams say Pendo has improved their decision making ability

15B+

Events processed daily

The product-led platform

Retroactive analytics to understand how your product is used, in-app guides to make sure it's used to its full potential, and feedback tools for knowing where to take it next. Pendo is the complete product adoption platform for software you build and software you bought.

Frequently asked questions

Yes, and this is actually a very common use case. You can use Pendo Feedback to allow internal teams to submit requests on behalf of your users.

Pendo Feedback is sold by the seat, so it’s easy to get started. Request a custom demo to learn more.

Yes. We have a lightweight integration between these products today, and are actively working on rebuilding Feedback inside the rest of the Pendo platform. This will make this integration between all three tools even more powerful, and reap even greater benefits for customers who use the full Pendo suite.

Yes. Most customers add a Pendo Feedback widget to their Resource Center.

Customers want their voice to be heard. Offering an always-on feedback channel allows them to share their thoughts and requests on their own terms, improves the quality and relevancy of the feedback your team receives, and deflects a significant number of support tickets—so your organization can operate more efficiently and confidently.

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Capture and prioritize product feedback at scale

Headline introducing two product families (use cases)

The Pendo Engage product line is purpose built for product, service, and marketing teams