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Pendo analytics

Use our product analytics tool to drive better decision-making

Learn everything about your customers so you can improve everything about their digital experiences.

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10,000 more





A unified product experience backed by AI

Analytics

Learn everything about your customers so you can improve everything about their digital experiences.

  • Evaluate product usage
  • Visualize user paths
  • Uncover how your users feel
  • Integrate your data

In-app Guides

Deliver personalized guidance to customers, directly inside your app.

  • Personalize every experience
  • Jump start the creation process
  • Get users to value quickly
  • Create cross-app consistency
  • Empower your entire team

Session Replay

Understand why users do what they do through video playbacks of their actions.

  • Filter by quant and qual
  • Access anywhere on Pendo
  • Put customer privacy first
  • View replays by guide data

Feedback

Plug your CRM and other tools into Pendo so you can leverage product data across your entire organization.

  • Understand your customers
  • Make the right investments
  • AI-generated qualitative insights
  • Close the feedback loop
  • Unify your feedback

Integrations

Connect the power of Pendo with the tools you use every day.

  • Enhance your existing data
  • Evaluate insights across teams
  • Add value to your existing workflow
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    "Pendo is our platform for measuring, end-to-end, feature and service adoption and helping bolster each of those numbers with in-app guides or retargeting tactics."
    Tom Witczak, Director of Digital Experience
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    "Pendo has been a huge win for us in this time when every dollar counts and efficiency is super important. It's made collaboration more grounded in tangible objects and results, and it provides metrics that define what 'better' really means."
    Gustaf Jungnelius, Senior Manager of Product Operations and Performance
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    We equate Pendo'ing with driving business decisions. We no longer have to rely on gut instinct, and we can use Pendo data to answer a lot of key questions about our users.
    Chad Parker, Manager of Ownership

Pendo by the numbers

500M

End users' experiences impacted

70%

of Pendo customers see a positive ROI within 6-8 months

62%

of customers say Pendo has increased feature adoption

15B+

Events processed daily

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Frequently asked questions

What is Pendo Analytics?
Pendo Analytics is a product analytics tool that helps you gain powerful product data and insights into how users move through your web and mobile applications. Easy to learn and use, with no specialized skills required, Pendo’s product analytics capabilities help you answer your most important product questions.
How do I install Pendo Product Analytics?
Installing Pendo is both easy and fast. You’ll need to install “the snippet,” a short JavaScript function that retrieves and loads the Pendo agent code (pendo.js), so that you can begin tracking usage, collecting feedback, and delivering messages and guides.
What kind of business KPIs can I improve using Pendo's process analytics capabilities?
Leveraging key analytics functionality in Pendo Adopt, such as Paths and Workflows, Portfolio View, and License Utilization, you can measure and improve on a number of KPIs for your organization.
Pendo vs. Google Analytics: What's the difference?
Google Analytics is designed around analyzing public-facing marketing and transactional websites. Pendo is focused on the behavior of users within applications and combines behavioral analytics with user feedback and personalized in-app messaging. As a result, both solutions often coexist in a single business.

The all-in-one platform for digital transformation

We help product, marketing, customer success, and IT teams deliver digital experiences customers want—and want to pay for—while consolidating costs with a single product platform.

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