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Personalized user onboarding and in-app messaging

Early product engagement is a critical indicator of long term customer health. Pendo combines product analytics, in-app guidance, and customer feedback to ensure you start every user's journey on the right foot.

Guide and educate users at scale

Personalize every experience
Segment and target guides to reach the right users, at the right time, with the right message.

Get users to value quickly
Accelerate onboarding and adoption with relevant and contextual enablement.

Create cross-app consistency
Build cohesive and intuitive experiences for users across your web and mobile apps.

Empower your entire team
Enable anyone in your company to leverage in-app guides with our simple visual designer.

“Our onboarding guides not only helped increase engagement with our messaging, we've also seen a 60% increase in trial conversions. Personalized guides help users achieve the goals they created their account for in the first place.”

Drew Grantham | In-Product Marketing Specialist | Citrix

Pendo by the numbers

500M+
End users’ experience improved
75%
of customers say Pendo has improved in-app communication
70%
of Pendo customers see a positive ROI in the first 6-9 months
15B+
Events processed daily
Product highlights

Product analytics

Analyze user journeys across web and mobile applications. Retroactive analytics track user behavior immediately, no engineering effort required.

Sentiment analytics

Capture how users think and feel with contextual, personalized in-app polls, surveys, and NPS. Identify areas of improvement to focus on the highest-value features.

In-app guidance

Deliver contextual communication to web and mobile users. Drive awareness and action with personalized, no-code guidance based on analytics.

User feedback

Centralize and prioritize product feedback in a single location. Analyze & report on feedback based on revenue, product usage, segment & more.

Pendo for mobile

Connect your web and mobile experiences to understand and optimize the cross-device journey, and deliver consistent experiences.

Product Engagement Score

PES is a single metric that communicates overall product performance over, creating a common language for product results. Drill in to discover opportunities for improvement.

Ready to get started with Pendo?

Schedule your free demo today.

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Trusted by innovative companies across the world

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Pager Duty logo
Opentable logo
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Labcorp logo
Salesforce logo
Henry Schein logo
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Morgan Stanley logo
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Zendesk logo
Verizon Connect logo
Morgan Stanley logo
Infor logo
Bright Horizons logo
Cision logo
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The product-led platform

Retroactive analytics to understand how your product is used, in-app guides to make sure it's used to its full potential, and feedback tools for knowing where to take it next. Pendo is the complete product adoption platform for software you build and software you bought.

Our customers love using Pendo

Frequently asked questions

Yes. Segmentation in Pendo, powered by analytics and metadata, allows you to target guides at the user or account level.
Yes, we’ve worked with our user community to document some of the most important tips and tricks for creating impactful guides on this page.
Yes. With Adopt Studio, our employee-facing solution, you can create, launch, and track guide completion—within and across applications.
Yes. Pendo has invested heavily in features that make it easy to manage guides at scale. These tools include features like categories, throttling, conversions, and governance.
Analytics are the best way to start. Guides should solve a specific business problem—for example, if you’re trying to drive feature adoption, you need to know what features are underutilized. Starting with analytics helps you define the right problem to solve.

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We love great products. Let us show you how you can improve yours.

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