Product and journey analytics by user and account

To build the products your users need, it's critical to know which features they adopt, which they ignore, and how they navigate your entire application. Pendo combines product analytics, in-app guidance, and customer feedback to ensure you start every user's journey on the right foot.

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Learn why customers engage, return, and succeed

Pendo provides product data to understand which features are most likely to lead to adoption, retention, and customer satisfaction. The ability to gain these insights and adjust your onboarding flows in a single platform will ensure your onboarding experience impacts your business's most important KPIs.


Customers Recognize Pendo as a Leader in Product Analytics Software

Use Pendo Insights to:

Measure feature adoption

Understand which features customers embrace, and which they ignore. Pair robust product analytics with in-app guidance to increase awareness of valuable but underused features. 

Understand Product Usage

Compare cohorts to discover the user behaviors that contribute to healthy adoption. Learn what drives user activation, retention, and expansion. 

Collect everything, automatically

With codeless analytics, you'll always have the data you need, whenever you need it. Pendo installs in minutes, and captures all usage without individual event instrumentation. 

Visualize and share insights

Create customer visualizations and share product usage reports across teams. Build a shared understanding of user behavior throughout your organization. 
ShippingEasy saw a 2x increase in feature adoption using Pendo Insights and Guides
 
ShippingEasy provides logistics solutions for e-commerce companies, and uses Pendo to rapidly get insights on their users. With Pendo, "we just took that entire cycle of product feedback on a new feature and just collapsed it down from months, literally into days."
Gregg Sporar | Product Operations

Want to learn more about understanding product usage with Pendo?

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