Powering the digital workplace experience

By 2022, the average company used 250 apps, a 22% increase from four years prior. With this growing proliferation of apps, too many companies are letting their digital ecosystems get out of control: with a layout that makes no sense, paths to nowhere, and experiences that leave employees feeling confused and lost. This is where Pendo Adopt can help.

Put your employees at the center of your business technology decisions

Deliver a better product experience for customers
Drive adoption across all of your employee-facing software

Purpose-built for product, success, and marketing teams

Pendo Engage is the only all-in-one platform built for B2B product teams. Product managers tend to rely on a suite of tools to help improve their user experience. Pendo is the only complete solution across web and mobile applications to investigate problems, take actions that have guaranteed impact, and innovate faster.

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“Pendo is our platform for measuring, end-to-end, feature and service adoption and helping bolster each of those numbers with in-app guides or retargeting tactics.”

Tom Witczak | Director of Digital Experience | Okta

Purpose-built for internal product and IT teams

Most digital adoption providers focus on training. With Pendo Adopt, we focus on the insights that drive your business and get results.

Pendo Adopt provides insights that drive accurate IT prioritization and roadmaps, improvement in application usability, faster time to software proficiency, and most importantly, and improved employee experience.

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“We are able to reach our users at scale, wherever they were working, whenever they were working, not only to support them, but to proactively drive them to do the right thing.”

Debbie Wiggins | Business Systems Director | Essity

Put your employees at the center of your business technology decisions

Process Analytics

Understand the flow of work within and across apps. Identify and eliminate points of friction in the software you built or bought. Accelerate employee productivity. Streamline onboarding and support with analytics-informed in-app guides.

In-App Guides and Sentiment

Accelerate user proficiency and keep employees in flow. Deploy in-app support across entire cross-app processes. Segment users for personalized, contextual guidance. Capture process- and app-level feedback at scale.

“Pendo Adopt gives us insight into how employees are using the tools we provide, and allows us to create in-app training that is digestible and scalable. Well-trained employees are more engaged employees. They also produce better results for our clients.”

Nick Pendergrast | Senior Manager, Content & Training | Brightly

Pendo by the numbers

91%

IT leaders that say improving employee experience is critical for their organization's ability to deliver on its mission

Return on assets that organizations that invest in better employee experiences typically see

250+

The number of apps an average company uses for their employees

50%+

IT organizations that will use digital employee experience to prioritize and measure digital initiative success by 2025

The product-led platform

Retroactive analytics to understand how your product is used, in-app guides to make sure it's used to its full potential, and feedback tools for knowing where to take it next. Pendo is the complete product adoption platform for software you build and software you bought.

Frequently asked questions

When using Adopt, you’ll need to work with your IT team to deploy the Pendo Launcher browser extension to your employees. Once everything is set up, it’s simple to add any web-based application that you built or bought to your Pendo Adopt Portfolio View -- check out how to do this her e. In addition, with our Okta Connector, you can bring in metadata that will enhance the behavioral data being collected, enabling you to start gathering real operational insights right away!

Leveraging key analytics functionality in Pendo Adopt such as Paths and Workflows, Portfolio View, and License Utilization, allows you to measure and improve on a number of KPIs for your organization. Learn about the 10 KPIs we recommend tracking to accelerate your digital adoption efforts, drive operational efficiency, and help you mature your digital workplace.

Take this self-guided tour to see how easy it is to set up Pendo Adopt for your web-based portfolio of employee-facing applications.

Yes! Segmentation in Pendo, powered by analytics and metadata, allows you to target guides at both the user and/or account level. Try segmentation for employee-facing applications for yourself with our interactive tour!

Yes! With our employee-facing solution Adopt Studio you can create, launch, and track guide completion—within and across applications.

Powering the digital workplace experience

Put your employees at the center of your business technology decisions

Purpose-built for product, success, and marketing teams