Customer Retention - Keep Customers Coming Back

When you sell a digital product, getting customers in the door is just the first step--now you need to keep them engaged. Pendo helps you understand which features drive product stickiness, so you can answer questions like:

How is my feature retention changing over time?
What is the retention for specific features or pages in my app?
Where are the differences in retention by acquisition channel or customer segment?

With Pendo, you can activate these insights to power in-app messaging, tooltips, and walkthroughs to guide your users, increase feature adoption, and reduce churn.

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Salesforce

Zendesk

Marketo

Optimizely

sprinklr

Features

Analytics

Capture all User Behavior

With a simple installation, every user activity is captured and stored for analysis

Guides

Simplify the Product Experience

Pendo in-app guides allow product teams to highlight new features, drive adoption and provide support

Surveys & Polls

Understand Your Users Like Never Before

Bring together quantitative product data and qualitative user feedback for game-changing insight

Announcements

Increase Feature Adoption

Promote new features in-product to drive customer awareness and adoption

“With Pendo, we know exactly what drives usage and, when we add new features, we can quickly see if they get adopted or not.”

Emric Ernoult

agora pulse

Onboard, educate, and retain your
customers with Pendo.